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Tuesday, July 23, 2019

Want To Step Up Your ZENDESK.COM REVIEWS? You Need To Read This First


KEYWORD OPPORTUNITIES BREAKDOWN 

478 kTotal
Keyword Opportunities 
TOP KEYWORDS BY TRAFFIC 
Search Traffic 
Share of Voice 
zillow
3.42%
6.44%
prodigy
2.9%
18.96%
wetransfer
1.98%
16.52%
khan academy
1.42%
4.87%
quizizz
1.33%
25.95%
Top Keywords 

COMPARISON METRICS 

Search Traffic 
This site
19.7%
Comp. Avg. 
72.5%
Bounce rate 
This site
46.1%
Comp. Avg. 
73.5%
Sites Linking In 
This site
4,070 Links
Comp. Avg. 
263,058 Links
Competitive Analysis 

SIMILAR SITES BY AUDIENCE OVERLAP 

Overlap score 
Similar sites
Audience Report 

ALEXA RANK 90 DAY TREND 

This site ranks:
#249
in global internet engagement
6:20
Daily Time on Site 
Traffic Metrics 

KEYWORD OPPORTUNITIES

Keyword Gaps

Keywords driving traffic to competitors, but not to this site 
Avg. Traffic to Competitors 
Search Popularity 
google maps
63
94
google sheets
51
79
spotify web player
50
73
yandex mail
45
58

Easy-to-Rank Keywords

Popular keywords within this site's competitive power 
Relevance to this site 
Search Popularity 
quizlet
21
78
edmodo
65
64
socrative
16
63
padlet
32
59

Buyer Keywords

Keywords that show a high purchase intent 
Avg. Traffic to Competitors 
Organic Competition 
chrome web store
40
9
envato market
38
21
best roku device
38
80
where to find contacts in gmail
38
80

Optimization Opportunities

Very popular keywords already driving some traffic to this site. 
Search Popularity
Organic Share of Voice 
hmh student login
23
1.34%
allow notifications chrome
18
2.86%
dnd campaign manager
15
4.63%
indeed .com
27
0.48%
 

How to Analyze Competitor Keywords

A competitor keyword analysis is a great way to find the best keyword opportunities, and solidify your content marketing and SEO strategy.
 Read

COMPETITIVE ANALYSIS

Traffic Sources

Percentage overall site traffic from each channel
 
lifewire.com
89%
howtogeek.com
82.8%
wordpress.org
60.7%
medium.com
57.6%
zendesk.com
19.7%

Referral Sites

Sites by how many other sites drive traffic to them
# Referral
Sites 
wordpress.org
1 m
medium.com
8.9 k
howtogeek.com
7.7 k
zendesk.com
4.1 k
lifewire.com
333

Top Keywords

Search
Traffic 
Share of
Voice 
zillow
3.42%
6.44%
prodigy
2.9%
18.96%
wetransfer
1.98%
16.52%
khan academy
1.42%
4.87%
quizizz
1.33%
25.95%
zendesk.com
 

E-Book: Maximize Your Brand’s Competitive Potential

Competition exists in all industries. But how do you get ahead of the competition when they are working to do the same?
 Download

AUDIENCE ANALYSIS

Audience Overlap

Similar sites that share the same visitors and search keywords with this site.
Site’s Overlap Score 
15
Similar Sites to This Site
Alexa Rank 
13.0
140
12.5
55
12.1
92
11.0
771

 Sign up for all Similar Sites

Site's Audience Interests

Categories of interest shared by this site's audience.
Computers and Technology
Software
 
 
 
 
Extremely high
interest level
100%
of this site's audience
visits sites in this
category.
1.6x more likely
to visit sites in this category
compared to all internet users.
Sites in this category this site’s audience visits
microsoft.com
office.com
intuit.com
 Sign up for all Sites
Consumer Goods and Retail
General Merchandise
 
 
 
 
High
interest level
89%
of this site's audience
visits sites in this
category.
1.3x more likely
to visit sites in this category
compared to all internet users.
Sites in this category this site’s audience visits
amazon.com
walmart.com
etsy.com
 Sign up for all Sites
 

The Importance of Targeting in Marketing

Vague and generic messages are far less likely to resonate with audiences than specific, direct communication
 Read

TRAFFIC STATISTICS

Alexa Rank
Estimate 

This site ranks:
48
#249
 
In global internet traffic and engagement over the past 90 days
Alexa Rank #
90 days ago
#297
Today
#249
Country Alexa Rank
🇺🇸 United States
#104

Unique Visitors
Estimate 

All visitors to this site in the past 30 days
🇺🇸 United States
Unique Visitors
Visits
Visits per Visitor
Pageviews
Pageviews per Visit
Pageviews per Visitor

Audience Geography
Estimate 

All visitors to this site in the past 30 days
Visitors by Country
  • 🇺🇸 United States
    45.2%
  • 🇯🇵 Japan
    6.7%
  • 🇮🇳 India
    5.6%

Site Metrics
Estimate 

All visitors to this site

Traffic Sources

Past 30 Days
Search 
Social
Referral
Direct

Site Flow

Past 60 Days
Visited just before 

22.2% google.com
2.13% youtube.com
1.57% facebook.com
1.56% binance.com
1.32% yandex.ru
Visited right after 

21.1% google.com
2.83% youtube.com
1.99% facebook.com
1.32% yandex.ru
1.31% binance.com
4,070 Total Sites Linking In 

Likely to be legit. Trust rating is high.
High Risk
Safe
100 %
High

Review zendesk.com high. Probably reliable.

Scamadviser is an automated algorithm to check if a website is legit and safe (or not). The review of zendesk.com has been based on an analysis of 40 facts found online in public sources. Sources we use are if the website is listed on phishing and spam sites, if it serves malware, the country the company is based, the reviews found on other sites, and many other facts.

The website looks safe to use. However as the analysis of the website is done automatically, we always recommend you do your own checking as well to make sure the website is safe to use.

If you scroll down this page you can find all the information and reviews of zendesk.com we were able to find online. It will help you draw your own conclusion if zendesk.com is reliable or an online scam. 

Summary of review zendesk.com

Our evaluation of each site is done automatically using an computer algorithm. The algorith collects data from over 40 different sources to make an automated review of each website to determine the probability of it being an online scam or legit website. 
Trustscore
100%

Negative highlights

The website is using a computer also used by other websites

Positive highlights

Alexa is ranking this website high based on the traffic volume (256)
This website has a high review rating.
The website is using a SSL certificate

Entire Review zendesk.com

Webshop Review

It is quite common that websites share their internet infrastructure (server CPU power, disc space and Internet access) with other websites. This is what zendesk.com is doing as well. For smaller websites this is very logical as they do not need all the infrastructure all the time. From a larger brand or high traffic website it is expected that they have their own infrastructure.

We upped our review of the website as it has been given a high ranking by Alexa. Alexa ranks websites based on popularity (how many people are visiting the website every month) and listings (how many other websites link to the site because they consider it valuable).

A significant number of positive reviews for zendesk.com were found on other consumer feedback websites like Resellerrating, Trustpilot and Sitejabber. The website seems to be performing well. We therefor increased our rating of this website.

Technical Review

We identified an SSL certificate meaning that the data shared between your browser and the website is encrypted and cannot be read by others. SSL certificates are always used by legit and safe websites. Unfortunately scammers increasingly also use SSL certificates so it is no guarantee that you are visiting a reliable website.



Consumer reviews about
zendesk.com

based on 64 reviews
1.1
The total score is based on reviews found on the following sites
No reviews yet. Be the first one to review zendesk.com

Zendesk

Star 1
Star 2
Star 3
Star 4
Star 5
Star 1
Star 2
Star 3
Star 4
Star 5

Kafkaesque catch-22 scenarios

Kafkaesque catch-22 scenarios. They did not believe me that I was the administrator, and insisted I added my personal email to our root account, despite the fact that the issue was that there was a bug blocking me from doing exactly that. Refused to support me or help me, repeatedly started support from scratch so I had to explain everything again.

Worst customers service I have ever seen from a "customer service" system.

Would be quite funny except it isn't.
Star 1
Star 2
Star 3
Star 4
Star 5

They don't even deserve 1 star.

I'll keep this brief: AVOID THIS COMPANY. There are FAR better providers within the same price range. 

1 - They have had an issue replying to offline email messages since 2015 WHICH THEY KNEW ABOUT, and they have not addressed the issue and it is still present to this day. 
2 - They do not follow rfc5322 email formatting standards, and they have no intention of making an attempt to follow it. This causes the errors mentioned above when replying to emails. 
3 - They have no spam protection on their chat widget. For 12 years, they have had a chat widget and they have 0 spam protection against malicious users. It is EXTREMELY easy for anyone to spam the chat with messages. 
4 - AWFUL, AWFUL CUSTOMER SUPPORT. This has been reflected in other posts, but I need to mention it here. I had a ticket for 2 months, had to chase weekly to even get replies from them, and after 2 months of pain and misery this is the reply I get: "I'm very sorry, there is no expectation of a response or an ETA for a fix for this request."
5 - They "Accidentally" charged our account for $3,600 due to a "bug" in their system. I then had to chase them for a week to get a refund and didn't even get an apology afterward. As you can imagine, the directors of our company were not too happy about being overcharged. For reference, our yearly cost is usually at ~$240. 

To summarise, abysmal support, poor quality service, terrible development practices, and far better alternatives for the same price. AVOID.
Star 1
Star 2
Star 3
Star 4
Star 5

13 emails later and finally they resent…

13 emails later and finally they resent me a product but I really wanted a refund but you get exhausted talking to these people they act like you never sent him an email then you have to send them picture after picture on a known defective product whenever I have to deal with them it's just a horiffic experience. I don't think any company should work hire zendesk
Star 1
Star 2
Star 3
Star 4
Star 5

Worst customer service received by a…

Worst customer service received by a company using their services! The whole experience with them has been horrific. This outsourcing is absolutely horrible! The customer service agents on the chat cannot deal with any issues nor help any customers. Please offer some actual customer service that can solve an issue! It is not about the customer agents, they are not rude, they actually are very nice and polite, and they are just doing their job. I think this is a problem of the organization overall, the outsourced customer service that leaves the employees with tied hands in what they can do, and it ends up being an incompetent service! 
I would not recommend any company to get their services unless they want a ruined reputation from their horrific customer service!
Star 1
Star 2
Star 3
Star 4
Star 5

Zendesk Support is Horrible

Zendesk Support is Horrible! Agents are clearly not trained enough and lack knowledge in the most areas of the system. Do not provide clear and correct answers.

In terms of Zendesk System, how can you still not yet Bulk Edit Users and Organizations?
Star 1
Star 2
Star 3
Star 4
Star 5

Mostly poor responses

I have had one or two good experiences with Zendesk but mostly not. I have come to dislike - and avoid when practicable- doing business with companies whose customer support is provided by Zendesk.
Star 1
Star 2
Star 3
Star 4
Star 5

Zendesk as a software is great

Can not get through to Zendesk Support for over a week. I raised a ticket 8 days ago and have not heard back yet. No communication at all. 

Raised another ticket 3 days ago hoping someone else will pick it up. Still no response. 

Tried to go on Zendesk to find out if there is anyone else I can speak to or how I can escalate my ticket as its now urgent. No help available on the website. Every link or page you click on takes you to Sales. The whole website is designed for potential clients, and if you are a current client looking to speak to someone or contact anyone else but the sales department, its just not possible.
Star 1
Star 2
Star 3
Star 4
Star 5

Horrible customer service

Horrible customer service. Support reps do not read tickets. If everything works - you are lucky. However, as soon as anything goes wrong - you are completely stuck. If you are new to helpdesk software, strongly suggest looking elsewhere.
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Registrant Organization: Zendesk, Inc.
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Information Updated: 2019-07-22 16:08:55
































































































































zendesk.com Website Analysis

You can find the website value, revenue, visits & pageviews estimates, Alexa Traffic Rank & charts, and Worth Of Web Rank for zendesk.com on this page. 

There are six sections on our website analysis reports. Check these sections below. Inside a section, you will find the data and related actions you can take.
The report below is 137 days old.

Accuracy Of Our Calculator

Please check our detailed explanation to understand how this automated calculator works and how accurate it is. 

If you are about to sell or buy a website/web-based business, please check our "Sell a Website" or "Buy a Website" pages and contact us. For qualified sellers and buyers, our licensed exit consultants can provide an accurate evaluation and point you in the right direction for free.

How much is zendesk.com worth?

In this section, you can find the estimated website value for zendesk.com in US Dollars. We calculate it based on our estimation for daily, monthly, and annual revenue. You can view these revenue figures in the next section. 

Worth Of Web Rank is a score to compare a website with the best websites in the world.

Data

Estimated worth of this website:
$805,000,000
Worth Of Web Rank
89%

How much can this website make?

In this section, you can find the estimated revenue of zendesk.com in US Dollars. 

We use our traffic estimation to calculate “potential” advertising revenue of a website. We know that every website is unique. 

Some sell stuff online which is impossible for us to know how much they make. Some do not use advertising or any other type of revenue source, so our figures will show only the potential of that website. We “assume” that the website is using ads and affiliate programs to make money. 

You can see the estimated website traffic numbers in the next section.

Data

Estimated revenue per day:
$182,398
Estimated revenue per month:
$5,471,940
Estimated revenue per year:
$65,663,280

Website Traffic Estimate

In this section, you can find the website traffic estimate of zendesk.com. 

We use public traffic ranking data to start with our calculations. We use Alexa Traffic Rank to estimate the traffic figures below; visits and pageviews. You can find the Alexa Rank of this website in the next section.

Data

Estimated visits per day:
12,160,000
Estimated pageviews per day:
60,799,641
Estimated visits per month:
364,800,000
Estimated pageviews per month:
1,823,989,230
Estimated visits per year:
4,377,600,000
Estimated pageviews per year:
21,887,870,760

Search Engines & Social Media

In this section, you can find the Alexa Rank of zendesk.com, related graphs, and useful links to boost your search engine optimization, search engine marketing, and social media work. 

Alexa Rank is a classification that ranks websites globally according to their traffic estimate. The website with the highest traffic has a rank of "1" whereas the websites with the lowest traffic have a rank around "30M" and more ("more" means you will not have an Alexa Rank because they do not keep a rank for the websites with negligible traffic).

Data

Alexa Global Rank for the last 3 months:
296
zendesk.com Alexa Daily Traffic Rank Trend Graph (3 Months)
zendesk.com Alexa Daily Traffic Rank Trend Graph (3 Months)
zendesk.com Alexa Search Visits Percent Graph (3 Months)
zendesk.com Alexa Search Visits Percent Graph (3 Months)

User Experience (UX) & User Interface (UI)

If you are trying to improve your user interfaces and provide a better experience for your users, you can find the related links in this section.

Domain & Hosting

You can find useful links about domain names and web hosting in this section.

Action

Check your SSL settings:
Check the status of your website from different international locations:
Protect yourself and hide your online presence throughout your devices:
WOW Score:
  •  zendesk.com 4.47 out of 5




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