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thetimes.co.uk reviews: 100%
Negative feedback found for site.
Trustscore
100%
MORE INFO
High Risk
Safe
100 %
High
Review thetimes.co.uk high. Probably reliable.
Scamadviser is an automated algorithm to check if a website is legit and safe (or not). The review of thetimes.co.uk has been based on an analysis of 40 facts found online in public sources. Sources we use are if the website is listed on phishing and spam sites, if it serves malware, the country the company is based, the reviews found on other sites, and many other facts.
The website looks safe to use. However as the analysis of the website is done automatically, we always recommend you do your own checking as well to make sure the website is safe to use.
If you scroll down this page you can find all the information and reviews of thetimes.co.uk we were able to find online. It will help you draw your own conclusion if thetimes.co.uk is reliable or an online scam.
The website looks safe to use. However as the analysis of the website is done automatically, we always recommend you do your own checking as well to make sure the website is safe to use.
If you scroll down this page you can find all the information and reviews of thetimes.co.uk we were able to find online. It will help you draw your own conclusion if thetimes.co.uk is reliable or an online scam.
Consumer reviews about
thetimes.co.uk
based on 36 reviews
The total score is based on reviews found on the following sites
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Facts about thetimes.co.uk
Company data
| Country Likelihood | United States: 42% / Ireland: 30% / European Union: 28% |
Webshop data
| Website | thetimes.co.uk |
| Title | The Times & The Sunday Times |
| Description | News and opinion from The Times & The Sunday Times |
| Website country | Ireland |
| Domain age | 22 Years, 350 Days |
| Website Speed | Average |
| Website value | $ 492,839.61 |
Technical information about thetimes.co.uk
Server
IP
52.208.17.106
ISP
Amazon.com
City
Dublin
Region
Leinster
Zipcode
D02
Domain life
8766
204 Other websites on this server
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Server name
Target
use5.akam.net
IP
2.16.40.64
Country
EU
Target
use4.akam.net
IP
23.211.133.65
Country
US
Target
use1.akam.net
IP
72.246.46.64
Country
US
Target
ns1-217.akam.net
IP
193.108.91.217
Target
ns1-143.akam.net
IP
193.108.91.143
Target
use2.akam.net
IP
96.7.49.64
Country
US
Target
usw2.akam.net
IP
184.26.161.64
Country
US
They get you in a trap and make it very very difficult to leave
I clicked very easily on to a 3 months for £3 trial offer for the online times. Didn’t find I was using it so after 2 months emailed them to say I definitely knew I wouldn’t want it to continue after the offer period expired which was the following month. They replied back with I HAD to phone and couldn’t be done online. I found it hard to believe you couldn’t cancel online like everything else so sent another official cancellation email. I then noticed at the start of the following month they had taken payment of £26 for the following month. I contacted PayPal (where the initial trial was set up) and tried to get the money back, I sent screenshots that I had taken of me putting in writing the month before the special offer was due to expire notification to cancel. They came back and said ‘insufficient evidence’ so the charge stayed.
I then called the Times cancellation line and waited over 10 minutes on an 0800 number before I was out through to the ‘dedicated cancellation line’ of course when they finally answered I was asked how they can help. I want to cancel online subscription, I said. I then had to put up with a further few minutes of saying ‘No’ repeatedly as I was asked why I didn’t want it, why I didn’t use it, why I didn’t want all the extra subscriber benefits etc etc. Are we not always hearing no means no?! This really is outrageous, I asked if I could get a refund and they said no. He then said about a 2 week cooling off period, I said it had only been ( days since they had taken money and despite me cancelling in writing before the special offer even finished and now, why was he saying no refund? He said the cooking off period 14 days was the time after I accepted the 3 months for £3 offer. He then said it went into a rolling contract and that was exempt from a 14 day cooling off period. How on earth can a special offer period be the same contract as a regular payment contract? It doesn’t sound right and I am going to Look it to this as it doesn’t sound right. They are trapping people and surely this is not allowed?
I then called the Times cancellation line and waited over 10 minutes on an 0800 number before I was out through to the ‘dedicated cancellation line’ of course when they finally answered I was asked how they can help. I want to cancel online subscription, I said. I then had to put up with a further few minutes of saying ‘No’ repeatedly as I was asked why I didn’t want it, why I didn’t use it, why I didn’t want all the extra subscriber benefits etc etc. Are we not always hearing no means no?! This really is outrageous, I asked if I could get a refund and they said no. He then said about a 2 week cooling off period, I said it had only been ( days since they had taken money and despite me cancelling in writing before the special offer even finished and now, why was he saying no refund? He said the cooking off period 14 days was the time after I accepted the 3 months for £3 offer. He then said it went into a rolling contract and that was exempt from a 14 day cooling off period. How on earth can a special offer period be the same contract as a regular payment contract? It doesn’t sound right and I am going to Look it to this as it doesn’t sound right. They are trapping people and surely this is not allowed?
Please get rid of those silly paper vouchers
Haven’t tried to cancel yet, but probably will as so fed up with loosing those silly little paper vouchers, where the perforations don’t tear properly and I am always loosing them. Complete waste of money. Why don’t they use some kind of preloaded card or an app that you can download onto your phone to pay? It’s like they are stuck in the dark ages.
Impossible to Cancel Digital…
Impossible to Cancel Digital Subscription - only way to cancel it is a call (taking ages to talk to anyone on the line). I also tried to send an email - no reply. You can cancel your subscription via chat - but is also taking ages to do that, so instead of doing that by few clicks you need to waste 15 minutes of your life.
The Times - it's a XXI century and every single subscription can be canceled online! It would be lovely if you could improve that!
The Times - it's a XXI century and every single subscription can be canceled online! It would be lovely if you could improve that!
Impossible to Cancel Digital Subscription
As many other reviewers have stated, they make it almost impossible to cancel subscriptions - you have to call and speak to someone in person. On hold for 13 minutes calling from Thailand, then switched through to an answerphone service so that didn't work for me. Furthermore, when I signed up, they took two payments of £1 from my card, BEFORE I had actually clicked the confirm button to subscribe. My advice: Don't subscribe to the Times digital pack, read the Guardian or another free online paper instead. I'll be cancelling my debit card tomorrow and doing just that.
AVOID! AVOID! AVOID!
What an absolute horendous piece of s**t these lot are. Charged me £17.33 because i couldnt get through to their useless cancellation team. When i called and spoke to the not so helpful and cocky manager (Layla Ringwood) she advised me that i cant get a refund because i did not ring 2 days prior. What a load of b*ll*cks because even if i did ring 2 days before i still would have been waiitng half hour to get through to an automated message to leave my name and number which no clown ever calls you back on.
Oh and by the way Lalya Ringwood i did get my refund one way or another so next time try and be a bit more polite to your customers and not so cocky!
Oh and by the way Lalya Ringwood i did get my refund one way or another so next time try and be a bit more polite to your customers and not so cocky!
Totally outdated subscription…
Totally outdated subscription practices. I have to call to cancel or make any changes to the package. So I decided to cancel.
I echo the sentiment from others - subscription by hostage
I echo the sentiment from others. Joined online for a short-term subscription, their live chat team insists that you cannot cancel without phoning, so then you get on the phone and hold for half an hour, then some guy tells you he has to put you through to another team, then they try and flog you with questions. So by the end of it, your hatred for the Sunday Times will be more intense than it has ever been. Such a dinosaur of a sales/retention process. If your product is so rubbish that you have to hold subscribers hostage, then it's time to give up lads.
AVOID AVOID AVOID
I signed up for the £8 for 8 weeks deal and it was not made at all clear while signing up that it is a 12 MONTH subscription, after the first 2 months it jumps to £23 a month. I called within 18 days of taking out the subscription to cancel and that's when I found out I was on a 12 month contract. I was told they won't do anything and that it's my problem for not reading small print. So I asked "just to check, you'd rather me pay £230 over the next year than show some flexibility for an unhappy customer, 18 days into their contract". You would think this is some kind of scam ring rather than a a respectable newspaper. Array of negative reviews on here do not surprise me. Their attitude implies it is their model to trick customers into these subscriptions. I am in the process of complaining to the ASA but just stay away. Subscribe to the FT instead - better newspaper, far far better subscription service based on honesty.
Abysmal.
Abysmal.
1. The article that lured me to sign up had a load of unrelated information under the fold.
2. There is no way to cancel your subscription online. You can't even do it via webchat.
3. You have to phone to cancel and they have nobody to answer your phone call.
It is really, really, really, not worth starting this train rolling - they might never let you off!
I'm stilllll on hold.
There are no refunds available even if you want to cancel 15-minutes after you place your subscription.
((Added: Amy from Customer Service was helpful, but the process is not good.))
1. The article that lured me to sign up had a load of unrelated information under the fold.
2. There is no way to cancel your subscription online. You can't even do it via webchat.
3. You have to phone to cancel and they have nobody to answer your phone call.
It is really, really, really, not worth starting this train rolling - they might never let you off!
I'm stilllll on hold.
There are no refunds available even if you want to cancel 15-minutes after you place your subscription.
((Added: Amy from Customer Service was helpful, but the process is not good.))
Online subscription is hellish
Online subscription is hellish. Don’t give them your card details - they fraudulently took a payment from my card months after my subscription had ended . Then couldn’t get through to query it. When eventually did get through they weren’t at all apologetic and acted as if they were doing me a massive favour refunding my money ! #neveragain
Unacceptable business practices when it…
Unacceptable business practices when it comes to cancelling your subscription. As mentioned by almost every review, you can only cancel over the phone after waiting for a long time and going through a sales pitch. Very poor.
Just another tabloid.
Intentionally publishes lies and slander to push a political agenda. Just another rag edited by professional smear merchants.
No response to my previous review
No response to my previous review. Conclusion is AVOID as the many others are just showing " dis service from a shoddy could not care less Co"
Do not subscribe
Do not subscribe. Total RIP off.
I was unable to login, unable reset password for about 2 weeks, no response to my numerous contact emails, so just gave up in the end. A lesson in how to kill off years of hard work building a brand and reputation in one swipe.
I was unable to login, unable reset password for about 2 weeks, no response to my numerous contact emails, so just gave up in the end. A lesson in how to kill off years of hard work building a brand and reputation in one swipe.
DO NOT subscribe to this newspaper
DO NOT subscribe to this newspaper. Their subscription is a scam. It is very difficult for you to unsubscribe. They don't send you an e-mail remainder regarding your subscription renewal. Avoid at any cost.
Brilliant CUSTOMER SERVICES!!!
Brilliant CUSTOMER SERVICES!!!
Cannot fault you at all!
I would highly recommend you everywhere!
No faults at all, keep up the exceptional services.
Many thanks
Cannot fault you at all!
I would highly recommend you everywhere!
No faults at all, keep up the exceptional services.
Many thanks
Important Dates
Expires On
2020-08-23
Registered On
Updated On
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Domain name:
thetimes.co.uk
Data validation:
Nominet was able to match the registrant's name and address against a 3rd party data source on 25-Jul-2014
Registrar:
Markmonitor Inc. t/a MarkMonitor Inc. [Tag = MARKMONITOR]
URL: http://www.markmonitor.com
Relevant dates:
Registered on: 23-Aug-1996
Expiry date: 23-Aug-2020
Last updated: 24-Jul-2018
Registration status:
Registered until expiry date.
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ns1-217.akam.net
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use5.akam.net
usw2.akam.net
WHOIS lookup made at 15:21:16 06-Aug-2019
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Information Updated: 2019-08-06 14:21:16
DNS Records for thetimes.co.uk
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