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Wednesday, August 7, 2019

The Truth Is You Are Not The Only Person Concerned About HM.COM SEO CHECK

The Truth Is You Are Not The Only Person Concerned About HM.COM SEO CHECK
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  • hm.com reviews: 100%

    High trust rating. This site looks safe to use.
    High Risk
    Safe
    100 %
    High

    High review, hm.com probably safe.

    Our algorithm gave the review of hm.com a relatively high score. We have based this rating on the data we were able to collect about the site on the Internet such as the country in which the website is hosted, if an SSL certificate is used and reviews found on other websites.

    The rating of the website indicates the site is safe to shop and leave your data. However, we cannot guarantee that the site is a scam. Many websites look legit but are in fact fake. Before you shop at a site you do not know, check the website manually.

    The remainder of this page shows all the data we were able to find which may help you review hm.com to determine if it is a reliable website or a fraud.

    Review Summary

    The Scamadviser trust score is based on a technical analysis of public information. Scamadviser uses a artificial intelligence algorithm to do over 40 checks to estimate the possibility of an online site being a scam or legit.
    Trustscore
    100%

    Negative highlights

    The website is using a computer that hosts other websites
    The speed of this website appears to be slower than average
    No valid SSL certificate was found
    This website's setup involves 4 countries

    Positive highlights

    This website is deemed to be popular by Alexa with a ranking of 554
    This website has a good online trust rating.

    Full Review

    Webshop Analysis

    hm.com is using a computer that hosts other websites. This is quite normal. Most smaller websites share a computer server with several up to hundreds of other website In this way the can share the costs of the server and the access to the internet. For bigger and professional websites however this is quite uncommon.

    This website is deemed to be popular by Alexa with a ranking of 554. Having a high ranking in Alexa is a good sign. Not only does the website have a lot of visitors. Also several other websites link to this site, meaning that it is considered relevant by others.

    We identified several hm.com reviews on the Internet on sites like Trustpilot, Sitejabber, Resellerrating . The website has been given a high rating by these platforms. As there are more positive reviews than negative comments, we upped our trust score.

    This website's setup involves 4 countries. Especially larger and corporate websites often use internet infrastructure spread out across multiple countries. The web servers may be located in multiple countries to make the website faster. Likewise the firewall and DNS and registry may be based in different countries. For smaller websites this is less common as they usually buy all the services from one organisation.

    Technical Analysis

    The speed of hm.com appears to be slower than average. There may be several causes for this. The website might be hosted on a shared web server meaning it shares its server with multiple other websites or it has a peak number of visitors at the moment. Speed is an essential component of having a successful website. Professional websites therefor invest significantly in improving the speed of their website. A slow performing website may be a bad sign.

    No valid SSL certificate could be found. This is usually a bad sign. An SSL certificate secures the communication between your computer and the website. If there is no SSL certificate communicate is not safe. Only if you never have to enter data (like logging in or filling in a form) an SSL certificate is not really essential.

    Consumer reviews about
    hm.com

    based on 4198 reviews
    1.3
    The total score is based on reviews found on the following sites
    No reviews yet. Be the first one to review

Facts about hm.com

Company data

OrganisationH&M Hennes & Mauritz AB
OwnerREDACTED FOR PRIVACY
AddressREDACTED FOR PRIVACY
PostalcodeREDACTED FOR PRIVACY
CityREDACTED FOR PRIVACY
CountrySE
PhoneREDACTED FOR PRIVACY
E-mail[email protected]
Country LikelihoodUnited Kingdom: 50% / Sweden: 22% / United States: 17% / European Union: 11%

Webshop data

Websitehm.com
TitleH&M offers fashion and quality at the best price
DescriptionWelcome to H&M, your shopping destination for fashion online. We offer fashion and quality at the best price in a more sustainable way.
Website countryUnited States
Domain age21 Years, 258 Days
Website SpeedSlow
Website value$ 3,988,411.00
Tagsfashion,shopping

Technical information about hm.com

Owner
Administrator
Technical Contact
Server
IP
204.2.193.146
ISP
NTT America
City
Minneapolis
Region
MN
Zipcode
55420
Register
NOM-IQ Ltd dba Com Laude
Register website
https://www.comlaude.com
Website value
3988411.00
Website Speed
Slow

52 Other websites on this server

63%
100%
90%
88%
Server name
Target
a5-65.akam.net
IP
95.100.168.65

Target
a11-66.akam.net
IP
84.53.139.66
Country
EU

Target
a8-66.akam.net
IP
2.16.40.66

Target
a28-64.akam.net
IP
95.100.173.64
Country
EU

Target
a1-139.akam.net
IP
193.108.91.139

Target
a12-67.akam.net
IP
184.26.160.67
Country
US



ZERO stars

I would give 0 stars if I could. I placed an order with H&M a month ago for over $150 in value. I never received a shipping update so I contacted their customer support, which was automated. I was told through their automated system that they could not begin a claim until a full 10 business days had passed. Since then, I have spoken with customer support via chat 3 separate times just to be told my claim is still being looked into. I understand if a package is lost, but it shouldn’t be this difficult to get a refund!!! It’s ridiculous. I will never be shopping here again.
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Terrible in-store customer service from H and M

Terrible in-store customer service from the Covent Garden branch. The staff refused to remove a short sleeved shirt from a mannequin in their basement so that I could purchase it. It was the only shirt they had in my size. They came up with all sorts of reasons why it could not be done: there was no designer present to carry out the task (it would have taken me two seconds!); it is against company policy; it would affect their image!
The truth is, it would not have made a blind bit of difference. It was being displayed with a t-shirt underneath, so it would not have mattered aesthetically.
I was going on holiday the next day, so would have loved to have taken the shirt with me. Meanwhile, I was told to try another branch, to see if they had my size!! Why should I do that, when they had my size right in front of me! You would think that in these difficult trading times for the high street, stores would be doing everything they could to provide the best possible experience for customers. Very disappointed.
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I was honestly scared after I ordered…

I was honestly scared after I ordered online and then decided to read the reviews. I ordered on the 21st of July and on the 29th I still hadn't received my tracking info. Went to the mailbox that same day and a postal box key was there for me! My order arrived, I was nervous for nothing.
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Terrible customer service

Terrible customer service! Their shipping department is awful. The last few times I ordered - apparently the items were out of stock (no mention of that online - no email to let me know) instead they just sent me substitutes ( completely different items and they weren’t even the correct size) when I called customer service, and spoke with a supervisor (her name was Alexis) she was rude, disinterested, and never got back to me (as she promised) to let me know if/when will they get the items in. I’m no longer surprised that the customer service reps are useless and rude since their supervisor is useless!
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Very bad customer service not worth it

Very bad customer service. Was asking about an item, without even checking cashier, confirmed nothing is available. Furthermore, when I asked if something can be done to an obvious stain in the dress, also confirmed there is no stain and no discount. Price is cheap but it is not wiorth the humiliation. If the store vlue its customers, maybe additional training in customer service and little time to ensure employees understand respect and manner can go long way. For me every time I am passing the store I will just recall my experience
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You Need a New IT Department

Listen, I like H&M. I think their clothing is great. They have fairly accurate sizing, the patterns are interesting and on trend, and the stores are welcoming and fun. HOWEVER, the website is an entirely different story, at least with my experience with the US site. Whoever is running that IT department needs to really get their head in the game, and someone needs to work on the emailing system for order numbers/tracking. I went into my local store to return a shirt that was a little too small, and asked if they could order me the correct size. The associates did not have any access to order me something from their own company, so I ordered it myself. My card was charged, everything was fine so I let it go like I usually do with online orders. Almost five days go by, and I didn't receive a tracking number. I paid my money, so when was I getting my shirt? Now I'm fairly tech savy- it's my major- so I figured I'd just check the site and see if I could find a way to search my order number. After having a ridiculous run around with the Customer Service tab, I realised they do not have a direct email contact. I decided to go to the chat bot. The chat bot continued to send me back to the page I was one, which did not resolve my issue, until I requested an agent multiple times. It was then I was given tracking information and found out my package is coming today???? And the agent was able to pull this up in about ten minutes and send me on my way. Does this mean I will stop shopping here? No. But you can sure as hell believe I will be shopping in store only from now on; if you don't have my size, guess I'm not buying.
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Cancelled Items

Ok, so they have this "cancelled items" policy that I'm not really cool with it. 
Made my order and the time my confirmation email arrived there was a section with the cancelled items that would not be delivered to me. After calling costumer service, they told me that these items were probably not available. Meanwhile, they were available at the site (I mean that's why I could order them in the first place).
They totally ruined a whole outfit and I was not even informed beforehand about ths cancellation. Pretty sure I wouldn't have made that order in the first place without my "cancelled times". But here I am now with my half order and a half outfit.
Thanks H&M.
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The Lie!

During the promotion of the Loyalty Program running by H&M I was promised a coupon/discount (20% off) if I would join the program. I joined, but didn't get any promised coupon/discount, there were no option to apply a discount in my Shopping Bag. I contacted the customer service and was confirmed that the promotion discount (20% off) was NOT applied to my order. I am not sure I'll have any business with h&m after such lie!
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Where is my order?

Where is my order?

I received a notification that my order had been delivered to a neighbour. I got home and no calling card had been left. So I went to my neighbours, none of them had it. Then I contacted the delivery company who said that the order was left in my garden (which is overgrown and the last place you would leave a parcel). So where is my parcel???
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T E R R I B L E

I would give no star if I could, I ordered a week ago and haven’t received an update with tracking information, also in fine print it says once the item is shipped they will take tax out, which defeats the purpose of free shipping and handling. They also say it takes 5-7 days for the item to ship/arrive, it’s been 5 and still no tracking number. I read all the reviews and was shocked at how terrible H&M’s reputation is for online orders in particular, so with 0 patience to wait 2-3 potential weeks for what should take a week, I called H&M. I spoke with a very rude customer service representative, I gave him my grievance with the company and asked to cancel my order. He looked at my order and said it would be here in a few days and that it is not in his power to cancel my order. I have been alive for many years and used many online businesses, this was the first ever time I heard a company not give a refund to its customer, unwilling and uncaring is what I would label H&M. So I disputed with my bank and that’s that. Do NOT use this company, even if the clothes are cute and affordable, it’s a shady shady co. that just wants your quick buck and to leave you fu—ed.
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Just awful experience

After my order was totally messed up - received wrong items... Who would have thought that their customer services in no more better than the shipment crew themselves :S 
It almost seemed like I talked to a government owned agency, not apologetic, and not even trying to sound like they did anything wrong! Do not even bother ordering from them, let alone contacting customer service department.
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Excellent online customer service

H&M online customer service is the best! Super fast delivery and free as well, which is so good compared to a lot of other websites with a really high minimum spend and much slower delivery. 

I bought these boots but they ended up making me bleed and I emailed H&M asking if I could return these since I could not wear them. They were very helpful and I got my refund and a compensation voucher too.

Another time I bought these sandals, which were slightly scratched at the back (don't think anyone else would've noticed, to be honest), and I returned them and received a compensation voucher as well.

Returns are made very quickly.

Overall, very reliable and efficient online shopping experiences. 

I also don't understand how H&M is so lowly rated on here, but they seem to be related to other countries' H&Ms. In the UK, at least, online shopping at H&M is very good.
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Didn't receive money back!

I bought online two blazers for my husband to try at home. We kept the one which fit better and returned the other one in the store in Fredericia. They told me the money would be returned automatically to my account. I signed up a receipt but didn't receive anything in return. I have done the same procedure dozens of times, and it was always like that. I trusted them, as we normally do. The blazer I returned cost DKK 799. It shows in my account in the app that I returned it, but the money never came to my bank account. Now, they say I exchanged the blazer for something else, what is a huge lie. First, in their own system it says I returned it. Second, they don't accept you to exchange products bought online in the physical store. At least here in Fredericia, you have to return the product and buy what ever else you want in another kvittering. So, even if I wanted to get something else, I couldn't just exchange, as they say I did. Now, their law department is "analysing my case to see if something can be done". DKK 799 that I will probably never see again. You have just lost a very loyal customer, H&M. Being dishonest is the last resource of incompetent management.
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Very low quality of attention to detail for customers purchasing

Very low quality of customer service. The staff do not care about attention to detail .
Stratford Westfield shopping centre store is appalling staff.
I bought items and twice I asked to ensure the security tag taken off.
Was reassured by cashier staff at till when I purchased.
Also by security guard after my items beeped in the bag when i left store and I asked him again.
He said no it was him beeping as he had a tag on his key ring. I got home and all my items had tags on. 

I had a interview the next day and the store was closed by the time I got home. 
I've no time to go back before the interview to get the security tags removed. I was intending to wear the items to the interview.
Also the cost to travel back to ask for the tag to be taken off will be £6 . The store has cost additional funds and also wasted my time to have to return. Due to the cashier not paying any attention to remove tags, which they are trained to do .!!
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By far the worst service I have…

By far the worst service I have received from h&m and the delivery company Yodal. I ordered my parcel over 7 days ago and was emailed that i missed my delivery. So i stayed home the following day (didnt work!!) and received another email saying “sorry we missed you”. I called customer services at h&m and told them yodal was lying. Long story story short, 3 days later i still didnt get my parcel and was home. Apparently they tried to deliver it and failed to do so and took my parcel back to the warehouse. I called h&m and they were unable to locate it. Not only did did i not get my items an important event, i was told i NEVER will and they will now refund me as its gone to the warehouse. I would recommend not ordering from h&m until they have changed their delivery service. I am a loyal customer and have done multiple transactions with them both instore and online. Really let down that im told i wont get my package ever and will just get a refund. Thanks!!
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Worst shopping experience H&M Oxford St

Had the worst shopping experience at H&M Oxford Street where I was trying to look for an item indicated to be available in store online. Staff were not only unhelpful sending me looking physically from one from to the next (I ended up looking on all 4 floors as directed by staff); they were not privy to where items were located on display on the shop floor. Very poor customer service, not going there again!
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deliveries

The delivery of goods from the courier is disgusting and H&M don’t give a damn. I will not be using them again


Registrar Info
Name
NOM-IQ Ltd dba Com Laude
Whois Server
whois.comlaude.com
Referral URL
https://www.comlaude.com
Status
clientDeleteProhibited https://www.icann.org/epp#clientDeleteProhibited
clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited
clientUpdateProhibited https://www.icann.org/epp#clientUpdateProhibited
serverDeleteProhibited https://www.icann.org/epp#serverDeleteProhibited
serverTransferProhibited https://www.icann.org/epp#serverTransferProhibited
serverUpdateProhibited https://www.icann.org/epp#serverUpdateProhibited
Important Dates
Expires On
2024-11-13
Registered On
1997-11-14
Updated On
2019-07-31
Name Servers
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Registrar Data
We will display stored WHOIS data for up to 30 days. 

 Make Private Now
Registrant Contact Information:
Name
REDACTED FOR PRIVACY
Organization
H&M Hennes & Mauritz AB
Address
REDACTED FOR PRIVACY
City
REDACTED FOR PRIVACY
Postal Code
REDACTED FOR PRIVACY
Country
SE
Phone
REDACTED FOR PRIVACY
Fax
REDACTED FOR PRIVACY
Email
Administrative Contact Information:
Name
REDACTED FOR PRIVACY
Organization
H&M Hennes & Mauritz AB
Address
REDACTED FOR PRIVACY
City
REDACTED FOR PRIVACY
Postal Code
REDACTED FOR PRIVACY
Country
SE
Phone
REDACTED FOR PRIVACY
Fax
REDACTED FOR PRIVACY
Email
Technical Contact Information:
Name
REDACTED FOR PRIVACY
Organization
H&M Hennes & Mauritz AB
Address
REDACTED FOR PRIVACY
City
REDACTED FOR PRIVACY
Postal Code
REDACTED FOR PRIVACY
Country
SE
Phone
REDACTED FOR PRIVACY
Fax
REDACTED FOR PRIVACY
Email
Information Updated: 2019-08-08 02:56:57

DNS Records for hm.com
HostnameTypeTTLPriorityContent
hm.comSOA3599a1-139.akam.net [email protected] 2016040780 14400 3600 1209600 3600
hm.comNS2141a5-65.akam.net
hm.comNS2141a1-139.akam.net
hm.comNS2141a12-67.akam.net
hm.comNS2141a11-66.akam.net
hm.comNS2141a8-66.akam.net
hm.comNS2141a28-64.akam.net
hm.comA19204.237.142.177
hm.comA19204.237.142.178
hm.comMX29910hm-com.mail.protection.outlook.com
www.hm.comA19104.86.81.115
www.hm.comCNAME3142www.hm.com.edgekey.net

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