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Thursday, May 14, 2020

How To WOW Your Customers & Create A Lasting Impression #Best Education Page #Online Earning

How To WOW Your Customers & Create A Lasting Impression


how to wow your customers and create an
amazing lasting first impression this is
stefan from projectlifemastery.com and
i'm going to show you a powerful
strategy that's really going to blow
away your customers when they first buy
from you and it's gonna help to build
that relationship with them and help
them become a raving fan customer so
let's say that you have a customer that
has just purchased your product it could
be an online product and offline product
and Amazon product a digital product
what you're gonna want to do is you're
going to want to retrieve their name and
their email address okay their name and
their email address and the next thing
you're gonna do is something that's
gonna be different than anyone else
they've never probably experienced this
when they've purchased a product before
and it's what's gonna make you stand out
and create that lasting first impression
you're gonna take out your phone okay I
just use the iPhone 6 and you're gonna
turn on the camera on the phone you're
gonna put it in front of you okay you're
gonna hit record and you're gonna you're
gonna create a personalized message for
that customer okay so let's say the
customers name is Sarah I'm just gonna
hit record hey Sarah this is Stefan from
K money mastery I'm gonna thank you so
much for joining the program and I want
to congratulate you if there's any
questions or concerns don't be afraid to
reach out we're always here for you and
by the way make sure to join our
Facebook group community and leave a
quick intro about yourself I'd loved a
little bit more about you so that I can
help add more value to you so thanks
Sarah have an amazing day and that's it
so that's a 1520 second video and you're
gonna send that video to them or you
could do audio but I'm gonna send a
video to that person directly to their
email INBOX
okay so all I did is I recorded a 15 to
20 second video you can send it directly
from your phone okay you can directly
from a remote your mobile device within
a few seconds and you'd be blown away by
the reaction that you get you know a lot
of the customers like wow thank you so
much or there's blown away because they
didn't expect a personalized video just
for them you know that's welcome
welcoming them congratulating them
wishing them luck reaching out to them
it's something that a lot of businesses
don't do that often right and I
believe in quality customer support I
personally invest a lot of money you
know my team I my great customer support
team to help answer customers questions
and help them with their billing issues
or whatever it might be but if you can
go above and beyond it helps you stand
out from everyone else now
this is something that is challenging to
scale up because depending on how many
customers you have it might be very
challenging to do it you know once you
get to a point where you have maybe 100
plus customers a day then it's gonna be
very challenging for you to do that and
it might not be the best investment of
your time however I would still
recommend that you do this once in a
while
reach out to your customers you know
just create that impression with them
and let them know that you care and you
know you're cheering them on or you're
wishing the best of luck you know I
don't personally do this with all of my
customers but I do it you know every few
days I'm just reaching out to customers
or congratulating them on certain things
and you're sending them these personal
videos and you know it helps build that
relationship it helps make them feel
special significant important in some
way which everybody craves so it's a
really powerful thing that you can do
that you have the power of when you're
in a business so I'd say give it a shot
give it a try especially if you're first
starting your business and you know your
first customers are really important for
you and you have maybe a few customers
here and there then you can easily do
this yourself and then once you get
really big you know just do it
occasionally just do it every so often
is to reach out to customers in and try
to make their day and create that
lasting first impression so give it a
try thanks for watching this video make
sure to leave a comment like this video
and subscribe for more videos like this
have an amazing day
you

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